Azure Moon Spark Contact

Privacy

Privacy Policy

Last updated: 21 May 2025

Azure Moon Spark is a small workshop, and we treat your information the way we'd want our own treated — carefully, and with no appetite for collecting more than we need. This page explains, in plain terms, what we gather when you visit or write to us, why we hold it, and the choices you have over it.

1. What we collect and how

  • Information you give us directly: your name, email address, and the contents of any message when you use the contact form.
  • Information collected automatically: basic technical details such as browser type, approximate region, and pages viewed, gathered through cookies and analytics only where you've allowed it.
  • Information from a commission: any details you share to shape a piece — sizing, preferences, occasion — kept only for the life of that conversation and the work itself.
  • Legal basis: we rely on your consent for optional cookies and on our legitimate interest in responding to enquiries and running the workshop.
  • Retention: enquiry correspondence is kept while it remains useful and then cleared; analytics data is held only for as long as the relevant cookie permits.

2. How your information is used

  • To reply to your messages and carry an enquiry or commission through to completion.
  • To understand, in aggregate, how the site is used so it can be made clearer and more reliable.
  • We do not send marketing messages unless you have specifically asked to receive them, and you can stop at any time.
  • We do not sell your data. Limited sharing happens only with the service providers that help the site function — for example, analytics — and only within the bounds set by your cookie choices.

3. How your information is protected

  • Connections to the site are encrypted in transit using current standards.
  • Access to enquiry correspondence is limited to those who need it to respond to you.
  • Stored information is kept to the minimum required and reviewed periodically so that nothing lingers without reason.
  • In the unlikely event of a data breach affecting your information, we will act promptly and notify those affected where we are required to do so.

4. Your rights and how to use them

  • Access: you may ask what information of yours we hold.
  • Rectification and erasure: you may ask us to correct anything inaccurate or delete what we hold.
  • Portability: where it applies, you may ask for a copy of your data in a usable format.
  • Objection: you may object to particular uses of your information, including any processing based on legitimate interest.
  • Withdrawing consent: where you've given consent, you may take it back at any time without affecting what came before.

To act on any of these, reach out through our Contact page and we'll handle the request promptly.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features.
  • Disable cookies through your browser settings (see our Cookie Policy for more details).
  • Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Privacy Policy (Supplementary Provisions)

Azure Moon Spark ("we", "us", or "our") is committed to handling every visitor's information fairly and in accordance with applicable laws of Japan and the provisions set out below. These supplementary provisions clarify how we collect, use, and protect personal information and the conditions under which our website, products, and services may be used.

Information We Collect and How We Use It

We collect personal information such as your name, contact details, shipping address, and payment-related data solely for the purposes of responding to inquiries, processing and delivering orders, providing after-sales support, improving quality, and complying with legal obligations. We do not use collected information beyond these stated purposes and maintain appropriate security safeguards to protect it against unauthorized access, loss, or disclosure.

Disclosure to Third Parties

We do not disclose personal information to third parties without your consent, except as required by law. Where we outsource delivery, payment processing, or similar functions, we exercise appropriate supervision over our contractors. You may request access to, correction of, suspension of use of, or deletion of your personal information at any time by contacting us using the details below.

Cookies and Analytics

This website may use cookies and similar technologies to enhance usability and understand how the site is used. You can disable cookies through your browser settings, although some features may then become unavailable. We do not use cookies to identify individuals beyond the operation of this site.

Disclaimer and Governing Law

While we strive to keep the information on this site accurate, we make no warranty as to its completeness or usefulness. Except in cases of our intentional misconduct or gross negligence, we accept no liability for damages arising from use of this site. These provisions are governed by the laws of Japan, and any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over our registered location as the court of first instance.

Contact

For questions regarding these provisions, please contact us:
Business name: Azure Moon Spark
Address: Higashirokugo 2-1-1, Ota City, Tokyo 144-0046, Japan
Phone: +81 3-3732-4866
Email: info@azuremoonspark.com
These provisions may be revised without prior notice; revised provisions take effect once posted on this page.